PRIVACY POLICY
This privacy policy governs the collection, storage, use of personal information collected by us, J. Shaw & Son. It provides details about the personal information that we collect from you, how we use your personal information, your rights regarding the personal information that we hold about you. Please read this privacy policy carefully – by using our services, you confirm that you have read, understood, agree to this privacy policy in its entirety.
The contact details of the Data Protection Officer who is responsible for GDPR:
Catherine Shaw, Partner, J. Shaw & Son 01507 327 395
Who is J. Shaw & Son?
J. Shaw & Son (whose address is Buxton House, Yarburgh Road, Alvingham, Near Louth. Lincolnshire. LN110QG) provides a wholesale and retail fruit and vegetable service.
What personal information do we collect about you?
We only collect basic personal data about wholesale customers including name, phone number, address and sometimes where requested we store email addresses where this is the preferred method of communication.
For retail customers we hold no personal data at all, however, if you would like to receive regular updates of our small family business and seasonal produce available you can choose to register for our mailing list on our website whereby you give us explicit consent to contact you via email.
What is the purpose of collecting the personal data as well as the legal basis for the processing?
We collect, store and handle the personal information of our wholesale customers for our legitimate interest in delivering fruit and vegetables to you.
By storing your phone number we are able to contact you if we have any queries relating to your order. We store your address so we know where to deliver the produce and where to send correspondence relating to your account with us.
For our retail customers we offer the opportunity to sign up to our mailing list to share updates about seasonal produce available and other news about our small family business.
We only collect customer data for this purpose and do not share it with any third parties. We believe in and carry out a policy of data minimisation. J. Shaw & Son holds no sensitive data on our customers (eg religious views, health history or criminal records).
What do we do with your data?
All the personal data that we handle is processed by our small team of staff in the UK. All our staff are aware, of our data protection policies.
Wholesale customer information can only be accessed in our private office and is held in a manual filing system. Where an email address is provided to us this is stored in our electronic address book in our mailing system which is password protected.
The retail customer mailing list is stored on www.mailchimp.com and is password protected.
How long do we keep your data?
If a wholesale customer stops using our services, we remove that customer from our database after 6 months.
What are your rights in relation to the personal information that we hold?
You have the following rights:
• to ask us to provide you with copies of personal information that we hold about you at any time.
• to ask us to update or correct any out of date or incorrect personal information that we hold about you (in accordance with applicable data protection legislation);
• the right to opt-out of any marketing communications that we may send you.
If you want to exercise any of these rights, please write to us at the address specified above.
If you object to our processing of your personal information for certain purposes or you want us to stop using or to delete your personal information, you can contact us and tell us why. In certain circumstances we may not be able to stop using your personal information but, if that is the case, we'll let you know and tell you why.
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated. Please contact us at 01507 327 395 or write to us at the above address.
If you are not satisfied with our response or believe we are not processing your personal information accordance with the law you can complain to the Information Commissioner's Office https://ico.org.uk/ or seek a remedy through local courts if you believe your rights have been breached.
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Technologies such as cookies, beacons, tags and scripts are used by us. These technologies are used in analysing trends, administering our website, tracking users' movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We use cookies, for example, to remember users' settings for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
This privacy policy was last updated on 20th May 2018. Please check back regularly to be kept informed of updates.